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BOOKING & GENERAL CONDITIONS

 

RESERVATION/ PAYMENT
A 50% deposit is required at the time of confirm booking and the balance must be paid 1 (One) month prior to departure. Please bank-in or TT to our company account and fax us the bank-in (TT) slip for our reference.  

Note  : Hotel Reservation, Tours, Sightseeing, Transportation - rates are included booking fees, guest must agreed with the rates and conditions as Non-refundable after confirmed booking. All rates subject to change without prior notice.

 

CHILD FARE
Kindly please refer to our Child Rate.

REFUNDS
There would be no refunds for cancellation after the tour has commenced or for any tours, transfer, accommodation, meals or any other services provided not utilised.

LIABILITY
The company shall be exempted from liability for loss, injury or damage to property or personal accidents, delays irregularities or the occurrence beyond our control.

CANCELLATION CHARGE
14 days to departure (50% of tour cost)
08 to 13 days to departure (70% of tour cost)
07 days or less to departure or After departure (100% of tour cost)

POSSIBLE CHANGES
It is possible that due to inclement weather or any other unforeseen circumstances that itinerary or routings could be changed. The company will substitute arrangements of the similar standard, should it occur.  However no refunds will be available.

 


PAYMENT

A 50% deposit is required at the time of Confirm Booking and the balance must be paid One (1) month prior to departure.

CREDIT CARD 
We accepted VISA / MASTER / JCB 
Online booking, We will provide you a Credit Card Form to fill and sign then reply to us by fax. Fax : (609) 6262022 or (609) 6228093
Booking Via Fax

TT or BANK-IN CASH 
From Malaysia - we will provide you our company bank account details, you can bank-in direct to our company account and FAX us the bank-in-slip for reference.  Fax : (609) 6262022 or (609) 6228093

From Singapore - we will provide you our company bank account details, you can TT (Telegraph Transfer) to our company account and FAX us the TT slip for reference.  Fax : (609) 6262022 or (609) 6228093

You can TT from HSBC bank or money changer, example :

Mong Lee Enterprise Pte. Ltd (Block 221 Boon Lay Place #01-226, Boon Lay Shopping Centre, Singapore 640221.  Tel: 6265 1755     Fax :  6265 5555)

Asian Exchange Pte.Ltd (11 Collyer Quay #02-34 The Arcade, Singapore 049317.  Tel: 6224 4544   Fax: 6324 0606 Email : asianexchange@pacific.net.sg)

Blooming Enterprises (1 Jurong West Central 2, #B1-32 Jurong Point Shopping Center Singapore 648886.  Tel : 6792 9998  Fax : 6792 9989 Email : blooming@gala.com.sg)

Golden Horse Prize Enterprise (810 Geylang Road, #01-08 City Plaza, Singapore 409286.  Tel: 6841 0453/ 6841 7585   Fax: 6844 2589)

 

 

 

Ping Anchorage Travel & Tours Sdn. Bhd.
77A, Jalan Sultan Sulaiman, 20000 Kuala Terengganu, Terengganu, Malaysia.
Tel : (609) 626 2020  Fax : (609) 626 2022 / 622 8093 E-mail :
patrvl@tm.net.my
(KPL/LN2117 / 209874W)

 

other office : Kuala Lumpur | Penang | Kuantan | Kota Bharu

COPYRIGHT PING ANCHORAGE . ALL RIGHTS RESERVED